We've been writing words at Muse
for over 15 years. We love what we do.
We mainly write editorial, sales, marketing, corporate and customer service communications.
We're also happy to sometimes do some pro bono copywriting work for charities.
Are you looking for compelling copy to help build brand loyalty or to generate sales? Do you need clear, concise copy to guide, help and inspire your customers? You've come to the right place! We can create clear, relevant and engaging content that delivers across the many media channels and design messages. Most of all, we can add value.
Content management should never be taken lightly. Whether it's for traditional or new media, the management of the content process is crucial.
We have in-depth knowledge and experience in dealing with the many media elements of the production and publishing process – from conception through to the final printed product or launched web site.
The words you choose, and the way you use them, are as important to your brand as the right logo, colour scheme or design. They send clues to your customers about the kind of organisation you are.
We can help you identify your personality, and choose the tone of voice that suits you.
Then we'll write some guidelines for you and make sure your tone of voice works consistently through all your written communications.
Customer experience is the total of all the experiences a customer has with you – and it adds an emotional dimension to the practical elements of CRM.
The words you use, and how you use them, can affect your long-term relationships with your customers. Muse can help you find the right ideas and the right words to help you keep your customers – and keep them happy.
Muse have extensive experience in the production of editorial material for newspapers, magazines, newsletters, books and the web. We have an international network of world-class journalists and editors, enabling us to source specialist writing and translation.
If you want to increase the amount of people who are genuine business prospects coming to your web site, while also making sure they have the best possible experience when they deal with you, Muse and our web partner can help you.
As a company we worked with Muse for two years for consultation purposes on the development of our Web sites and contract publishing concerns. Work was always punctual and accurate. Development of the site was kept on schedule through the project management of Guy Nicholls. Coupled with this was a high level of creativity and ideas which undoubtedly improved the finished product. We are grateful for the work elements of which were done above and beyond the call of duty. We continue our association with Muse Publishing through our contract print projects and would highly recommend them.
If I need some copywriting done I know I can always rely on Muse. Once they are involved I begin to relax...
We've been delighted with Muse's work. Muse has meticulously fulfilled each brief and, by asking probing and incisive questions, supplied improved organic search results for our web site. The standard of delivery has been exceptional and we won't hesitate to ask Muse to produce web site content for LV.com
If you're looking to differentiate your business with the optimal sales messages whilst simultaneously communicating to people exactly what you do... then Muse Publishing have the inspiration, expertise and efficiency to make it happen.
We would not hesitate in recommending Muse to other organisations requiring copywriting expertise for any project - and look forward to working with them again in the near future.
Excellent strategy, fantastic ideas and implementation. One feels that no stone is left unturned - also a thoroughly enjoyable company to work with.
Guy at Muse is a terrific chap. We've worked together on a number of projects and he has always delivered good work, on time and at a sensible budget. Guy is very good at what he does and is a pleasure to work with. I've now known Guy for many years and am honoured to know him as a friend. I have no hesitation in recommending Guy and Muse to anyone.
We've recently used Muse to develop all the content on our web site. Their work has been outstanding in terms of strategic advice, quality of writing, adherence to timetables and process management. I would highly recommend Muse to any companies considering using their service.
We have used the services of Muse Publishing with great success on numerous assignments in the past and without doubt will use them again in the near future.
Muse provided us with a great product and efficient service in time-sensitive circumstances.
It is very refreshing to be able to rely on the services of Muse and be sure of professional results every time.
We all thought the script was excellent - a refreshingly natural dialog, expertly presented.
I have always found Muse to be very efficient, helpful and able to turn round work very quickly. They are always on hand with advice when issues arise, such as too much copy when laying out in artwork. Staff are very friendly and make a great effort to get to know the agency, brand and people they work with.
I'd like to thank you for your recent help with the 'installation instructions' that are supplied to our BT Total Broadband customers. Muse were able to take a complex range of set-up, marketing and help information and present it in a simple and straightforward way. In particular, Muse were invaluable in communicating quite complex technical information in a consistent, friendly and easy-to-follow language.
Muse produced some excellent work for us, even when writing large volumes of copy under demanding timescales. They were willing and able to accommodate different methods and approaches as required, have a very professional style and are a pleasure to work with.
Muse Publishing has been a great asset to BT Consumer Indirect Channels on a number of levels: getting our copy to market quickly and correctly; writing with the most effective tone of voice for our product set; and using the best approach for each customer or partner audience. Muse translates a large amount of material into concise messaging against tight deadlines. They always provide high-quality output and with a 'can do' attitude. I would be very happy to recommend them; under challenging circumstances they deliver with excellence.
Muse were able to take our proposition and communicate it in a way that was easy to understand by all our target customer groups.
Muse are skilled at creating engaging copy and cutting through technical jargon. Sticklers for detail, they can always be relied upon to turn work around quickly and efficiently. They are always professional – and great fun to work with.